Terms and conditions
These terms cover what you can expect from me and what I need from you. I have kept them in plain language, because a page you cannot read protects neither of us. If anything here is unclear, ask me before you book and I will talk you through it.
- A €49 reservation fee holds your date and comes off your balance. Pay it within three days: a date left unpaid can be released.
- Your booking is confirmed when I send you the confirmation. To cancel, use the link in that email or write to me.
- The balance is due on the day, once we have finished.
- Your edited gallery reaches you within 4 weeks.
- Cancel more than 48 hours ahead and the reservation fee is all you lose.
- I keep the copyright. You are free to print your photos and share them.
- I only show your photos publicly if you opt in, and you can change your mind later.
This summary is here so you know the shape of it. The clauses below are the full version, and they are the ones that govern.
Your booking becomes binding for both of us when I send you the booking confirmation. From that moment your date is held for you and turned down for anyone else, which is why the cancellation terms in clause 7 apply from that same moment.
A confirmed booking stays confirmed until it is cancelled. Cancelling means using the cancellation link in your confirmation email, or telling me directly. Leaving the reservation fee unpaid is not a cancellation by you, and your date stays held while the fee is outstanding. The one way a booking can end from my side is set out in clause 3.
Your booking is made up of the confirmation email, which carries the details specific to you, and these terms, which carry the general rules. Where the two differ on the details of your day, such as the date, the time, the package or the price, your confirmation email is the one that counts.
The balance is due on the day, once we have finished. Your gallery is released as soon as payment has been received in full.
Package prices are shown in euros and include VAT. There is nothing in the total you have not already seen: where a travel fee applies, we agree it before you book.
A fixed reservation fee of €49 holds your date. It comes off your total, so it is part of the price rather than an extra. Please pay it within three days of your confirmation email.
If it is unpaid after that, your date stays held, and I may write to you about it. That message is your notice: if the fee is still unpaid three days later, I may release the date, and you get an email when I do. Nothing is owed if that happens.
Once paid, the fee is non-refundable, because from that moment the date stops being available to anyone else. The one exception is if I am the reason the day cannot go ahead, which is covered in clause 8.
The short answer is that the photos are yours to enjoy and mine to have made. In detail:
- Ownership: I hold the copyright to every image created during your session.
- Personal use: You have full personal use rights. Share them, print them, hang them on the wall, send them to your family.
- Commercial use: If images are to be used commercially, I need to agree to it in writing first.
- My portfolio: If you opt in during booking, I may show selected photos on my website, portfolio, and social media. That consent sits outside the contract and you can withdraw it whenever you like. Clause 17 has the detail.
- Editing: I edit every image myself, in the style you saw when you chose me. The selection and the final look are my judgement.
- Retouching: Editing covers colour, tone, and light. Reshaping bodies, altering faces, or removing large objects from a scene is outside what I deliver, and I would rather tell you that now than after the wedding.
- Delivery: Your finished gallery reaches you within 4 weeks of the session.
- Portraits before the ceremony: Where your package includes one, we agree the date and place together beforehand. It is scheduled around both our availability, and if it cannot take place, the rest of your package is unaffected.
Some packages include a ceremony film. It is a calm, static film of your ceremony, recorded from a fixed position and colour graded to match the look of your photos. It arrives with your gallery, within the same 4 weeks.
The film holds the part you will want to watch again: the ceremony, the vows, the rings, the kiss. It usually ends as the signing begins, so the paperwork stays out of the memory you keep.
Two things worth knowing before you choose it. It is not a cinematic production, so there are no transitions, effects, or second angles. And because the camera stays in one place, the sound is the sound of the room, which means a soft-spoken registrar or a lively hall will come through as they were on the day.
Plans change, and I would always rather hear about it early than late.
A booking is cancelled when you use the cancellation link in your confirmation email, or when you tell me directly. The only other way a booking ends is if I release an unpaid date under clause 3, and that costs you nothing. Until then I am holding the date and preparing for your day.
- More than 48 hours ahead: cancel and the reservation fee is all you lose, whether or not it has been paid by then. Nothing further is owed.
- Within 48 hours: a fee of 50% of the package price applies. By that point the day is prepared for and the date can no longer go to another couple.
- Rescheduling: if illness or a genuine emergency gets in the way, I will look for a new date wherever I can. It depends on availability and we confirm it in writing.
If illness, injury, or a genuine emergency stops me from reaching your wedding, I will do everything I can to put a photographer I trust in my place, so you still have your day photographed.
If I cannot find someone suitable, or you would rather not go ahead with a different photographer, you get back everything you have paid me. That includes the reservation fee and any travel fee. This is the one case where the reservation fee comes back, because the booking fell through on my side and not yours.
Close to the date, the preparation is done and the day is held for you alone. Changes are still possible within 5 days of the wedding, and this is what they mean:
- Date: a change of date this late counts as a late cancellation. The 50% fee applies, and a new reservation fee holds the new date.
- Location or logistics: where a change adds travel or preparation, those costs are added to the package price.
- Package: upgrades are welcome where availability allows. Downgrades in the final 5 days are not possible, since the original package has already been prepared for.
- Anything else: other material changes in this window may carry an administration fee of up to 25% of the package price, depending on what the change involves.
You will never be surprised by one of these. I tell you the cost first, and nothing is confirmed until you have agreed to it.
Danish weather does what it likes, and some of my favourite photographs come from days that started badly. Rain is not a reason to cancel, and I will work with whatever the day gives us.
Most couples travel here with fixed departure dates, so a new date is rarely realistic. If a session cannot go ahead at all and rescheduling is not possible, it is treated as a cancellation under clause 7. Where a new date does work for both of us, I am always open to that conversation.
Once in a while something stops a wedding that neither of us chose and neither of us could prevent: a border closing, a travel ban, a strike, a venue shutting its doors, a natural disaster, an official order.
Where that happens, neither of us is in breach of this agreement. I will offer you a new date wherever my calendar allows. If no date works, you receive back everything you have paid, less any costs I have already committed on your behalf and cannot recover, such as travel or accommodation booked in advance. I will show you what those costs were.
There is not much I need from you, but the few things there are make a real difference to what I can bring home:
- Access and permission: please make sure I am allowed to photograph where we are going, and tell me about any permit, fee, or restriction the venue applies.
- House rules: registrars and venues sometimes limit where a photographer may stand or when I may shoot. I follow those rules on the day, and where they limit what is possible, that sits outside my control.
- Timings: let me know the schedule in advance and tell me about changes as soon as you know them.
- Group photos: if you want family groups, have someone with you who can recognise the faces and gather people. It saves a surprising amount of time.
Your guests will appear in your photographs. Please let them know a photographer is there, and tell me if someone would rather not be photographed so I can respect that on the day.
If you have opted in to letting me show selected photos publicly, that consent covers you as a couple. Where a guest is clearly recognisable in an image I would like to use, I ask you first.
Weddings carry emotion, and I take that as part of the day. If a situation turns unsafe or disrespectful, I may end the session and leave, without a refund. Where it makes sense, I will offer a new date instead. This clause is here so the line is clear, not because I expect to reach it.
- Your gallery link: stays live for 30 days after delivery. Download everything and put a copy somewhere safe within that window.
- If you miss it: write to me. While I still hold the files I will reopen the gallery for you, and I do not charge for doing so.
- The original files: I keep them for at least 12 months after delivery. After that I cannot promise they are still there, which is the reason for the backup advice above.
Your photographs matter to me and I look after them properly. Files are copied to separate storage before any memory card is cleared, and delivered galleries are held securely.
Photography still depends on equipment, and equipment can fail. In the unlikely event that images are lost or corrupted through technical failure before delivery, what I owe you is a refund of the fees paid for the affected session. Once your gallery is with you, keeping your own copy is the best protection either of us has, as set out in clause 15.
Photographs of identifiable people count as personal data under GDPR. BP Medie ApS is the data controller for everything processed in connection with your booking.
If you opt in during booking, I may show selected photos on my website, portfolio, and social media. That consent is voluntary, it sits outside the contract, and you can withdraw it at any time by writing to privacy@bpmedie.dk. Withdrawing it changes nothing about your booking or your gallery.
For what is collected, how it is used, and how to exercise your rights, see the Privacy Statement.
I work carefully and I carry myself accordingly. That said, I am not liable for damage or injury occurring during a session unless it was caused by gross negligence on my part. Nothing in these terms limits any liability that Danish law does not allow me to limit.
Sometimes a day runs long and it is worth staying. If we agree on the day to carry on past the booked time, overtime is €190 for each started half hour. It only ever applies where you have asked and I have said yes, so it can never appear on your bill as a surprise.
Weddings beyond my local area carry a travel fee. You see the amount before you book, and it is paid upfront rather than on the day. It is non-refundable, because transport and accommodation are booked in advance and cannot be recovered once they are.
If you want the unedited original files, that is possible for an additional 50% of your package price, with a minimum of €250. Please read this part properly before you ask for it.
- What they are: raw files are unprocessed source files. They are not finished images and they do not represent my work or my style.
- No guarantee: I cannot stand behind the result of editing done by you or anyone else. Once the raw files are with you, the outcome is yours.
- Not under my name: images edited from raw files may not be published, shared, presented, or credited in connection with BP Medie’s name, brand, or portfolio. That covers social media, blogs, review platforms, and any other channel, public or private.
- No revisions: I do not take on re-editing or corrections of client-edited raw files.
The editing is a real part of what you are booking, which is why this option sits apart from it. Choosing it means taking on the images and how they are presented from that point on.
If a payment is missed, I will remind you before anything else happens. Where an amount stays unpaid after the due date, interest may be charged at the statutory Danish rate under renteloven, along with a reminder fee of DKK 100 per reminder, up to three reminders.
I would far rather sort out a payment problem in a conversation. If something is difficult, tell me.
Consumers buying at a distance normally have a 14-day right of withdrawal. Under forbrugeraftaleloven § 18, stk. 2, nr. 13 (implementing Article 16(l) of EU Directive 2011/83), that right does not extend to leisure services booked for a specific date.
Your booking is tied to one particular wedding day, so the 14-day right does not apply once your booking has become binding under clause 1. What you do have is clause 7, which sets out how you can cancel and what it costs.
If something goes wrong, my first move is always a conversation. Most things can be settled that way. Where they cannot, these terms are governed by Danish law and any dispute falls to the Danish courts.
If we cannot resolve a concern between us, you can take it to the Danish Consumer Complaints Board (Forbrugerklagenævnet), Toldboden 2, 8800 Viborg. There is more at forbrug.dk.
If you live in another EU country, the European Online Dispute Resolution platform at ec.europa.eu/consumers/odr is also open to you. The contact address for that purpose is benjamin@bpmedie.dk.
These terms are updated from time to time. The version that applies to you is the one in force on the day you booked, and it stays that way for your wedding. Nothing published here later changes what we agreed. The date at the top of this page tells you which version is current.
These terms are written in English, and the English version is the one that governs. Any translation is offered to help you read them, not to replace them.
If a court finds one clause unenforceable, the rest stay in force and the agreement continues without it.
Booking me confirms that you have read these terms and agreed to them. If anything is still open in your mind, ask before you book rather than after. I am happy to talk it through.