Terms and conditions

Your booking becomes binding for both of us when I send you the booking confirmation. From that moment your date is held for you and turned down for anyone else, which is why the cancellation terms in clause 7 apply from that same moment.

A confirmed booking stays confirmed until it is cancelled. Cancelling means using the cancellation link in your confirmation email, or telling me directly. Leaving the reservation fee unpaid is not a cancellation by you, and your date stays held while the fee is outstanding. A booking can also end from my side in four situations: an unpaid date (clause 3), if I cannot attend (clause 8), circumstances outside our control (clause 11), or if I have to leave (clause 14).

Your booking is made up of the confirmation email, which carries the details specific to you, and these terms, which carry the general rules. Where the two differ on the details of your day, such as the date, the time, the package or the price, your confirmation email is the one that counts.

If I’m already booked on your date, I can pass your request to an independent photographer in the area. They contact you with their portfolio, and nothing is confirmed until you have seen it and said yes. If you book them, their terms and conditions apply, not mine, and BP Medie is not part of that booking.

The balance is due on the day, once we have finished. Your gallery is released as soon as payment has been received in full.

Package prices are shown in euros and include VAT. There is nothing in the total you have not already seen: where a travel fee applies, you see it before you book and pay it in advance, as set out in clause 20.

A fixed reservation fee of €49 holds your date. It comes off your total, so it is part of the price rather than an extra. Please pay it within three days of your confirmation email.

If it is still unpaid after three days, your date stays held and I may send you a reminder. If the fee is still unpaid three days after that reminder, I may release the date, and I email you when I do. You owe nothing if that happens.

Once paid, the fee is non-refundable, because from that moment the date stops being available to anyone else. It comes back to you if I cannot attend (clause 8), and it is part of the refund if something outside both our control stops the wedding (clause 11).

The short answer is that the photos are yours to enjoy and mine to have made. In detail:

• Ownership: I hold the copyright to every image created during your session.
• Personal use: You have full personal use rights. Share them, print them, hang them on the wall, send them to your family.
• Commercial use: If images are to be used commercially, I need to agree to it in writing first.
• My portfolio: After our Planning Call I send you a link where you choose whether I may show selected photos on my website, portfolio, and social media, and whether I may film and share a few short clips. That consent sits outside the contract and you can change it whenever you like. Clause 17 has the detail.

• Editing: I edit every image myself, in the style you saw when you chose me. The selection and the final look are my judgement.
• Retouching: Editing covers colour, tone, and light. Reshaping bodies, altering faces, or removing large objects from a scene is outside what I deliver, and I would rather tell you that now than after the wedding.
• Delivery: Your finished gallery reaches you within 4 weeks of the session.
• Portraits before the ceremony: Where your package includes one, we agree the date and place together beforehand. It is scheduled around both our availability, and if it cannot take place, the rest of your package is unaffected.

Some packages include a ceremony film. It is a calm, static film of your ceremony, recorded from a fixed position and colour graded to match the look of your photos. It arrives with your gallery, within the same 4 weeks.

The film holds the part you will want to watch again: the ceremony, the vows, the rings, the kiss. It usually ends as the signing begins, so the paperwork stays out of the memory you keep.

Two things worth knowing before you choose it. It is not a cinematic production, so there are no transitions, effects, or second angles. And because the camera stays in one place, the sound is the sound of the room, which means a soft-spoken registrar or a lively hall will come through as they were on the day.

If illness, injury, or a genuine emergency stops me from reaching your wedding, I will do everything I can to put a photographer I trust in my place, so you still have your day photographed.

If I cannot find someone suitable, or you would rather not go ahead with a different photographer, you get back everything you have paid me. That includes the reservation fee and any travel fee. The reservation fee comes back here because the booking fell through on my side and not yours.

Danish weather does what it likes, and some of my favourite photographs come from days that started badly. Rain is not a reason to cancel, and I will work with whatever the day gives us.

Most couples travel here with fixed departure dates, so a new date is rarely realistic. If the venue or the authorities call off your ceremony because of the weather, clause 11 applies. If you choose to cancel because of the forecast, clause 7 applies as it would for any cancellation. Where a new date works for both of us, I am always open to that conversation.

Once in a while something stops a wedding that neither of us chose and neither of us could prevent: a border closing, a travel ban, a strike, a venue shutting its doors, a natural disaster, an official order.

Where that happens, neither of us is in breach of this agreement. I will offer you a new date wherever my calendar allows. If no date works, you receive back everything you have paid, less any costs I have already committed on your behalf and cannot recover, such as travel or accommodation booked in advance. I will show you what those costs were.

There is not much I need from you, but the few things there are make a real difference to what I can bring home:

• Access and permission: please make sure I am allowed to photograph where we are going, and tell me about any permit, fee, or restriction the venue applies.
• House rules: registrars and venues sometimes limit where a photographer may stand or when I may shoot. I follow those rules on the day, and where they limit what is possible, that sits outside my control.
• Timings: let me know the schedule in advance and tell me about changes as soon as you know them.
• Group photos: if you want family groups, have someone with you who can recognise the faces and gather people. It saves a surprising amount of time.

Your guests will appear in your photographs. Please let them know a photographer is there, and tell me if someone would rather not be photographed so I can respect that on the day.

If you have opted in to letting me show selected photos publicly, that consent covers the two of you. It cannot cover your guests, so I only use an image where a guest is clearly recognisable once that guest has agreed, usually through you.

Weddings carry emotion, and I take that as part of the day. If you or your guests make the situation unsafe or disrespectful, I may end the session and leave. The full package price is then still due, including the balance, and I deliver the photographs taken up to that point. Where it makes sense, I will offer a new date instead. This clause is here so the line is clear, not because I expect to reach it.

• Your gallery link: stays live for 30 days after delivery. Download everything and put a copy somewhere safe within that window.
• If you miss it: write to me. While I still hold the files I will reopen the gallery for you, and I do not charge for doing so.
• The original files: I keep them for at least 12 months after delivery. After that I cannot promise they are still there, which is why your own copy matters.

Your photographs matter to me and I look after them properly. Files are copied to separate storage before any memory card is cleared, and delivered galleries are held securely.

Photography still depends on equipment, and equipment can fail. In the unlikely event that images are lost or corrupted through technical failure before delivery, what I owe you is a refund of the fees paid for the affected session. Once your gallery is with you, keeping your own copy is the best protection either of us has, as set out in clause 15.

Photographs of identifiable people count as personal data under GDPR. BP Medie ApS is the data controller for everything processed in connection with your booking.

After our Planning Call, or a week before your wedding if we have no call, I email you a link where you choose whether I may show selected photos on my website, portfolio, and social media, and whether I may film a few short clips during your portraits and share them. Nothing is ticked in advance, and if you don’t answer, nothing is shared. If you said no to clips, I don’t film them. That consent is voluntary, it sits outside the contract, and you can change or withdraw it at any time with the same link or by writing to privacy@bpmedie.dk. Withdrawing it changes nothing about your booking or your gallery.

For what is collected, how it is used, and how to exercise your rights, see the Privacy Statement.

I am not liable for damage or injury during a session unless I caused it through gross negligence. Nothing in these terms limits any liability that Danish law does not allow me to limit.

Sometimes a day runs long and it is worth staying. If we agree on the day to carry on past the booked time, overtime is €190 for each started half hour. It only ever applies where you have asked and I have said yes, so it can never appear on your bill as a surprise.

Weddings beyond my local area carry a travel fee. You see the amount before you book, and it is paid upfront rather than on the day. It is non-refundable, because transport and accommodation are booked in advance and cannot be recovered once they are. If I cannot attend, you get it back under clause 8.

If a payment is missed, I send you a reminder first, and that first reminder is free. If the amount stays unpaid after that, interest may be charged at the statutory Danish rate under renteloven, along with a reminder fee of DKK 100 (around €13) for each further reminder, up to three.

I would far rather sort out a payment problem in a conversation. If something is difficult, tell me.

If something goes wrong, my first move is always a conversation. Most things can be settled that way. Where they cannot, these terms are governed by Danish law and any dispute falls to the Danish courts.

If we cannot resolve a concern between us, you can take it to the Danish Consumer Complaints Board (Forbrugerklagenævnet), Nævnenes Hus, Toldboden 2, 8800 Viborg. Complaints go through the board’s complaint portal at naevneneshus.dk.

These terms are updated from time to time. The version that applies to you is the one in force on the day you booked, and it stays that way for your wedding. Nothing published here later changes what we agreed. The date at the top of this page tells you which version is current.

These terms are written in English, and the English version is the one that governs. Any translation is offered to help you read them, not to replace them.

If a court finds one clause unenforceable, the rest stay in force and the agreement continues without it.